Privacy Policy

At Chickzilla, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

When you create an account, place an order, or interact with our services, we may collect:

• Name: Your full name for order processing and delivery
• Contact Information: Email address and phone number for order updates
• Delivery Address: Your complete address for order delivery
• Payment Information: Payment method details (processed securely via our payment partners)
• Order History: Your order preferences and purchase history

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, clicks and interactions
• Cookies: Small data files stored on your device to enhance your experience

2. How We Use Your Information

We use the information we collect to:

• Process Orders: To fulfill and deliver your food orders
• Communication: To send order confirmations, updates, and promotional offers
• Improve Services: To enhance your experience and improve our offerings
• Customer Support: To assist you with any queries or issues
• Legal Compliance: To comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Service Providers: Payment processors, delivery partners, and IT service providers
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: SSL/TLS encryption for data transmission
• Access Control: Restricted access to personal information
• Secure Storage: Industry-standard storage practices
• Regular Audits: Periodic security assessments

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a portable copy of your data

To exercise these rights, please contact us using the information below.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember Preferences: Your cart items and preferences
• Analytics: Understand how you use our website
• Personalization: Provide a tailored experience

You can control cookie settings in your browser preferences. However, disabling cookies may affect some functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: